Digital Enterprise
Enterprise software has become a real asset; no longer a “useful accessory” but the hub around which the organization and processes can be built to achieve maximum efficiency and minimum errors.
Research unanimously tells us that digital is increasingly important in the B2B selling and buying process.
From the first contact with the client, you can’t go wrong: site communication must be clear; the person interacting with the client casual and equipped with tools that get them all the information they need, up-to-date and at their fingertips; and the quote must be complete, polished and done quickly.
We live fast: sloppy and confusing communication, or the inability to formulate a quote quickly can mean losing the customer.
I4D accompanies you in adopting the most efficient tools to improve market response. From CRM (an indispensable tool for managing sales) to building high-performing B2B websites, to all the other new tools for managing internal flows and administrative procedures, working in teams and communicating through social media.
Our approach to enterprise software
Failures or dissatisfaction in adopting new business software are common, but failure almost never depends on the program not working properly.
The critical issues are others.
Often the company contacts a software house, which proposes its product, without any kind of analysis of the business dynamics. Consequence: software is purchased that is unsuitable for the reality of the enterprise because it is too complex or inflexible.
Another problem concerns the poor (or nonexistent) training of personnel who must use the programs. Training, usually underestimated if not ignored, is solved with an initial day and the purchase of a package of service hours.
I4D, noting that the traditional system has a high dissatisfaction rate, took a different approach.
Software only a tool, the goal is to improve business organization. First, then, critical issues must be scouted and improvements performed; only after this analysis can the most suitable software be identified, which must be customized according to the company’s needs. Finally, staff must be carefully trained.
In order not to be subjected to any kind of conditioning, I4D does not sell software, and is free to choose the product that best suits customers’ needs.
Whether it is a CRM, a budgeting program, a website, a business expense management application or any other software, our purpose is solely to solve a business problem or improve a production process.
“Digital interaction, e-commerce, and social networks have changed customers, and business must adapt to new ways of interacting in order not to disappear.
Excel and email are not enough to face the competition, becoming a Digital Enterprise is not a choice, but a necessity.”
